I don’t like to be heavily managed. And therefore, I try not to heavily manage others.
However, I realized that I had a bit of blind spot in trusting folks to follow through on their commitments. I would send an email requesting an update or a response to a question. But never receive a response. And, I wouldn’t realize that for some time. And, I didn’t have a good process to track these.
So, here’s what I found works for me.
- Create a folder called Follow-up.
- Create an Outlook rule that moves any message from me to the Follow-up folder.
- BCC myself on emails that I want to make sure I get a response on.
- Check the Follow-up folder as part of my weekly planning routine.